On Demand $895.00
Virtual Class $1,795.00
Class Room $2,495.00
A+ (A Plus) is an entry-level computer certification for PC computer service technicians. The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining, customizing, and operating personal computers. The A+ certification is sponsored by the Computing Technology Industry Association (CompTIA). CompTIA is a large trade group, founded in 1982 and made up of resellers, distributors, and manufacturers. It sets voluntary guidelines dealing with business ethics and professionalism and is involved with many issues including product returns, warranty claims, and price protection.
Historically, A+ Certification was a lifetime certificate, but as of 2011, the A+ certificate must be renewed every three years by retaking the A+ test. Otherwise, certificate holders must pay a CEU (Continuing Education Units) fee to maintain certification.
The A+ exam contains situational, traditional, and identification types of questions. All of the questions are multiple-choice, and there is only one correct answer for each question. The A+ exam is open to anybody, although it is designed to be taken by those with at least six months of job experience as service technicians.
Currently, A+ is the only major non-vendor-specific hardware certification available for IBM-compatible computer systems. Increasingly, many help desk positions, as well as service centers, are requiring A+ certification or similar experience as a basis for hiring.
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
- Support operating systems.
- Install and configure PC system unit components and peripheral devices.
- Install, configure, and troubleshoot display and multimedia devices.
- Install, configure, and troubleshoot storage devices.
- Install, configure, and troubleshoot internal system components.
- Install, configure, and maintain operating systems.
- Maintain and troubleshoot Microsoft Windows.
- Explain network infrastructure concepts.
- Configure and troubleshoot network connections.
- Manage users, workstations, and shared resources.
- Implement client virtualization and cloud computing.
- Secure workstations and data.
- Troubleshoot workstation security issues.
- Support and troubleshoot laptops.
- Support and troubleshoot mobile devices.
- Install, configure, and troubleshoot print devices.
- Implement operational procedures.
- This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
- This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-1001 Certification Exam and the CompTIA 220-1002 Certification Exam.
- High School Diploma/GED
- Lectures 35
- Domains 9
- Quizzes 0
- Duration 40 hours
- Skill level Entry level
- Language English
- Brochure Download
- Students 601
- Certificate Yes
- Assessments Yes
1.0 Mobile Devices
- Given a scenario, install and configure laptop hardware and components.
- Given a scenario, install components within the display of a laptop.
- Given a scenario, use appropriate laptop features.
- Compare and contrast characteristics of various types of other mobile devices.
- Given a scenario, connect and configure accessories and ports of other mobile devices.
- Given a scenario, configure basic mobile device network connectivity and application support.
- Given a scenario, use methods to perform mobile device synchronization.
- Compare and contrast TCP and UDP ports, protocols, and their purposes.
- Compare and contrast common networking hardware devices.
- Given a scenario, install and configure a basic wired/wireless SOHO network.
- Compare and contrast wireless networking protocols.
- Summarize the properties and purposes of services provided by networked hosts.
- Explain common network configuration concepts.
- Compare and contrast Internet connection types, network types, and their features.
- Given a scenario, use appropriate networking tools.
- Explain basic cable types, features, and their purposes.
- Identify common connector types.
- Given a scenario, install RAM types.
- Given a scenario, select, install and configure storage devices.
- Given a scenario, install and configure motherboards, CPUs, and add-on cards.
- Explain the purposes and uses of various peripheral types.
- Summarize power supply types and features.
- Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs.
- Given a scenario, install and configure common devices.
- Given a scenario, configure SOHO multifunction devices/printers and settings.
- Given a scenario, install and maintain various print technologies.
4.0 Virtualization and Cloud Computing
5.0 Hardware and Network Troubleshooting
- Given a scenario, use the best practice methodology to resolve problems.
- Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power.
- Given a scenario, troubleshoot hard drives and RAID arrays.
- Given a scenario, troubleshoot video, projector, and display issues.
- Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures.
- Given a scenario, troubleshoot printers.
- Given a scenario, troubleshoot common wired and wireless network problems.