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Course Number: HIT

Duration: 3 days

Instruction Method: Instructor Led classroom, Instructor Led virtual live, Group Onsite, Group virtual live

Course Details

The CompTIA Healthcare IT Technician certification covers the knowledge and skills required to implement, deploy, and support healthcare IT systems in U.S. clinical settings.

1.0 Regulatory Requirements
1.1 Identify standard agencies, laws, and regulations.
1.2 Explain and classify HIPAA controls and compliance issues.
1.3 Summarize regulatory rules of record retention, disposal, and archiving.
1.4 Explain and interpret legal best practices, requirements, and documentation.

2.0 Organizational Behavior
2.1 Use best practices for handling PHI in the workplace.
2.2 Identify EHR/EMR access roles and responsibilities.
2.3 Apply proper communication methods in the workplace.
2.4 Identify organizational structures and different methods of operation.
2.5 Given a scenario, execute daily activities while following a code of conduct.

3.0 IT Operations
3.1 Identify commonly used IT terms and technologies.
3.2 Demonstrate the ability to setup a basic PC workstation within an EHR/EMR environment.
3.3 Given a scenario, troubleshoot and solve common PC problems.
3.4 Install and configure hardware drivers and devices.
3.5 Compare and contrast basic client networks and tools.
3.6 Set up basic network devices and apply basic configuration settings.
3.7 Given a scenario, troubleshoot and solve common network problems.
3.8 Explain the features of different backup configurations and the associated maintenance practices.
3.9 Classify different server types, environments, features, and limitations.
3.10 Compare and contrast EHR/EMR technologies and how each is implemented.

4.0 Medical Business Operations
4.1 Identify commonly used medical terms and devices.
4.2 Explain aspects of a typical clinical environment.
4.3 Identify and label different components of medical interfaces.
4.4 Determine common interface problems and escalate when necessary.
4.5 Explain the basics of document imaging.
4.6 Given a scenario, determine common clinical software problems.
• Locate the affected modules or fields
• Determine file/data types
• Escalation procedures to proper support tier
o Vendor or local application support
4.7 Describe change control best practices and its system-wide effects.

5.0 Security
5.1 Explain physical security controls.
5.2 Summarize the different encryption types and when each is used.
5.3 Apply best practices when creating and communicating passwords.
5.4 Classify permission levels based on roles.
5.5 Identify different remote access methods and security controls.
5.6 Recognize wireless security protocols and best practices.
5.7 Implement best practices in secure disposal of electronic or physical PHI.
5.8 Implement backup procedures based on disaster recovery policies.
5.9 Identify common security risks and their prevention methods.

The CompTIA Healthcare IT Technician certification covers the knowledge and skills required to implement, deploy, and support healthcare IT systems in U.S. clinical settings.

The CompTIA Healthcare IT Technician certification exam covers:

  • U.S. regulatory requirements
  • Organizational behavior
  • IT operations
  • Medical business operations
  • Security

Potential candidates should possess a basic understanding of practice workflow while adhering to code of conduct policies and security best practices.

The exam is intended for IT professionals who are CompTIA A+ certified or have 500 hours of hands-on IT technical experience in the lab or field, plus the knowledge/skills necessary to deploy and support healthcare IT systems in clinical settings.

Test Details
Number of questions 75
Length of test 60 minutes
Passing score 650 on a scale of 100-900
Recommended experience CompTIA A+ or 500 hours of hands-on IT technical experience in the healthcare IT field
Languages English
Exam code HIT-001

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